Terms of Service

OVERVIEW

This website is operated by QZAYS, your go-to destination for high-quality roller skates and related accessories. Throughout this document, the terms “we,” “us,” and “our” refer exclusively to QZAYS. We make this website, including all information, tools, and services available on it, accessible to you (the user) on the condition that you accept and comply with all the terms, conditions, policies, and notices outlined in this Terms of Service.
By visiting our website, browsing our products, or making a purchase from QZAYS, you engage with our “Service” and agree to be bound by these terms and conditions (referred to hereafter as “Terms of Service” or “Terms”). This agreement also includes any additional terms, conditions, and policies referenced within this document or linked directly on our website. These Terms of Service apply to all users of the site—including browsers, customers, potential buyers, and any individuals accessing or using our services, with no exceptions.
We encourage you to read these Terms of Service carefully before accessing or using any part of our website. Accessing, browsing, or using our site in any way constitutes your full acceptance of these Terms. If you do not agree to all the terms and conditions set forth below, you are not permitted to access our website or use any of our services.
Any new features, tools, or services added to our website in the future will also be subject to these Terms of Service. You may review the most current version of these Terms at any time by visiting this page. We reserve the right to update, revise, or modify any portion of these Terms by posting the updated content on our website. It is your responsibility to check this page regularly for changes. Your continued use of our website or services after any changes are posted will be considered your acceptance of the revised Terms.

1. ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you have reached the age of majority in your state or province of residence. If you are allowing a minor under your care to use our website or services, you agree to provide your explicit consent and take full responsibility for their actions while using our site.
You may not use our products, website, or services for any illegal, unauthorized, or unethical purpose. Additionally, you agree to comply with all applicable local, state, federal, and international laws, including (but not limited to) copyright, trademark, and intellectual property laws, while using our Service.
You are strictly prohibited from transmitting, uploading, or distributing viruses, worms, trojan horses, malware, or any other form of destructive or malicious code to or through our website or Service. Any such action may result in legal consequences, in addition to the termination of your access to our services.
Any violation of these Terms of Service may result in the immediate termination of your access to our website and services, without prior notice or warning.

2. GENERAL CONDITIONS

We reserve the right to refuse service to any individual, entity, or customer at any time, for any reason, and at our sole discretion. This includes (but is not limited to) refusing orders, restricting access to our site, or discontinuing service to users who violate these Terms or engage in fraudulent or unethical behavior.
You acknowledge and understand that non-sensitive content (excluding credit card information and other payment details) may be transmitted unencrypted over computer networks and the internet. This content may be modified to conform to the technical requirements of connecting networks or devices. Please note: All payment-related information, including credit card details, is always encrypted during transmission via secure payment gateways (PayPal) to ensure your financial safety.
You agree not to reproduce, duplicate, copy, sell, resell, license, distribute, or exploit any portion of our Service, website content, products, or intellectual property (including logos, images, text, and brand names) without our prior explicit written permission. Unauthorized use of our intellectual property may result in legal action.
Headings used throughout this document are for organizational purposes only and do not modify, limit, or affect the interpretation of these Terms of Service in any way.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

QZAYS shall not be held liable for any inaccuracies, incompleteness, outdated information, or errors present on our website. All content on this site is provided for general informational purposes only and should not be relied upon as factual or professional advice without consulting verified primary sources. Any reliance you place on the information contained on our website is strictly at your own risk.
Historical information (such as past product details or promotional offers) is provided for reference purposes only and may not reflect our current products, services, or policies. We reserve the right to modify any content on our website at any time, at our sole discretion, and have no obligation to update or revise previously posted information unless required by applicable law.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for all roller skates and accessories listed on our website are subject to change without prior notice. We reserve the right to adjust pricing at any time for any reason, including (but not limited to) changes in material costs, shipping fees, market conditions, or inventory fluctuations.
We may modify, suspend, or discontinue our Service (or any part or feature of the Service) at any time, at our sole discretion, without prior notice or liability to you or any third party. This includes (but is not limited to) temporary outages for maintenance, changes to website functionality, or discontinuing specific product lines.
QZAYS shall not be liable for any damages, losses, or inconvenience caused by modifications to the Service, price changes, temporary suspensions, or permanent discontinuance of the Service or any part thereof.

5. PRODUCTS AND SERVICES

Certain roller skates, accessories, or limited-edition products offered by QZAYS may be available exclusively through our online store and may not be sold or distributed through any other retail channels. Limited quantities may apply to select products, and all returns, exchanges, and refunds are subject to the terms outlined in our separate Return & Refund Policy (linked on our website).
We make every reasonable effort to display the colors, images, and details of our roller skates and accessories accurately on our website. However, we cannot guarantee that your computer, mobile device, or tablet display will accurately reflect the actual color, texture, or appearance of our products, as display settings vary across devices.
We reserve the right to limit the sale of our products by individual, household, geographic region, or legal jurisdiction, at our sole discretion. Product descriptions, specifications, and pricing are subject to change without notice, and products may be discontinued at any time. All promotional offers and product availability are void where prohibited by applicable law.
We do not warrant or guarantee that our products or services will meet your specific expectations, requirements, or intended uses, or that any errors, bugs, or malfunctions in the Service will be corrected.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, cancel, or modify any order placed on our website for any reason, including (but not limited to) suspected fraud, incorrect pricing, product unavailability, or incomplete order information. We may also limit the quantity of products sold per person, household, or individual order, at our sole discretion. Multiple orders placed under the same account, payment method, or shipping/billing address may be consolidated or canceled at our discretion.
You agree to provide accurate, complete, and current purchase and account information when creating an account (if applicable) and placing orders on our website. This includes a valid email address, up-to-date shipping and billing addresses, and accurate payment details (for PayPal transactions). You further agree to promptly update this information if any changes occur (e.g., new email address, updated payment method, or change in shipping address).
For additional details regarding billing, order cancellations, returns, and refunds, please refer to our official Return & Refund Policy, posted on our website.

7. OPTIONAL TOOLS

From time to time, we may provide you with access to third-party tools, applications, or services (referred to hereafter as “Third-Party Tools”) to enhance your shopping experience on our website. Examples may include analytics tools, shipping trackers, or product review platforms. QZAYS does not monitor, control, operate, or endorse any Third-Party Tools and has no affiliation with the providers of such tools.
All Third-Party Tools are provided to you on an “as is” and “as available” basis, with no warranties of any kind—either express or implied—from QZAYS. We shall not be liable for any damages, losses, errors, or issues arising from your use of any Third-Party Tools, and make no representations regarding the functionality, security, or reliability of such tools.
Your use of any Third-Party Tools is strictly at your own risk and discretion. You are solely responsible for reviewing and understanding the terms of service, privacy policies, and other legal documents of the Third-Party Tool providers before using their services. Any future tools, services, or applications made available to you through our website shall also be subject to these Terms of Service.

8. THIRD-PARTY LINKS

Our Service may contain content, advertisements, or hyperlinks to websites, products, or services owned or operated by third parties (referred to hereafter as “Third-Party Sites”). These Third-Party Sites are not under the control of QZAYS, and we have no responsibility for the content, privacy policies, terms of service, or business practices of any Third-Party Site.
QZAYS does not endorse, recommend, or make any representations regarding any Third-Party Sites, or any products, services, or content available on such sites. We shall not be liable for any transactions, interactions, damages, or losses that occur between you and any third party, or that arise from your access to or use of any Third-Party Site. We encourage you to review the privacy policies and terms of service of all Third-Party Sites before engaging in any transaction or using their services.

9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit any content, ideas, suggestions, feedback, contest entries, creative works, or other materials (referred to hereafter as “Submissions”) to QZAYS—whether through our website, email, social media, or any other channel—you grant QZAYS a perpetual, irrevocable, worldwide, non-exclusive, royalty-free license to edit, copy, publish, distribute, display, modify, and use such Submissions in any form or medium, for any purpose, with no additional compensation or notice to you.
We are under no obligation to maintain the confidentiality of any Submissions, or to respond to or acknowledge your Submissions. We reserve the right to monitor, review, edit, or remove any Submissions that we, in our sole discretion, deem to be unlawful, defamatory, obscene, offensive, harmful, infringing of third-party rights, or in violation of these Terms of Service.
You are solely responsible for all Submissions you make to our website or Service. You warrant and represent that all Submissions are original to you, or that you have the necessary rights to submit them, and that your Submissions do not infringe the copyright, trademark, privacy, publicity, or any other intellectual property or legal rights of any third party. You further warrant that your Submissions do not contain viruses, malicious code, or any other harmful or destructive content.

10. PERSONAL INFORMATION

The collection, use, storage, and protection of your personal information submitted through our website or Service are governed by our official Privacy Policy, posted on our website. For detailed information regarding our data protection practices—including the types of personal information we collect, how we use it, with whom we may share it, and how we keep it secure—please review our full Privacy Policy.

11. ERRORS, INACCURACIES, AND OMISSIONS

From time to time, minor typographical errors, inaccuracies, or omissions may appear on our website or in the Service. These may relate to product descriptions, pricing, promotional offers, shipping charges, delivery times, product availability, or other details. We reserve the right to correct such errors, update any inaccurate information, or cancel any order resulting from such errors—even if the order has been submitted and a confirmation email has been sent.
We have no obligation to update, clarify, or correct any information on the website, except as required by applicable federal, state, or local law. No date or timestamp displayed on the website shall be deemed to indicate that all information on the site has been updated or revised as of that date.

12. PROHIBITED USES

In addition to any other prohibitions outlined in these Terms of Service, you may not access, use, or modify the website, or any content, intellectual property, or services available on the site, for any of the following purposes:
  • (a) Any unlawful act or purpose, in violation of local, state, federal, or international law;
  • (b) Soliciting, encouraging, or assisting any other individual or entity to commit an unlawful act;
  • (c) Violating any applicable rules, regulations, ordinances, or statutory requirements;
  • (d) Infringing or violating the copyright, trademark, patent, trade secret, or any other intellectual property rights of QZAYS or any third party;
  • (e) Harassing, defaming, intimidating, bullying, discriminating against, or threatening any other user of the site, our employees, or any third party;
  • (f) Submitting false, misleading, deceptive, or fraudulent information to the site or to QZAYS;
  • (g) Uploading, transmitting, or distributing viruses, malware, spyware, adware, or any other form of destructive or malicious code;
  • (h) Collecting, harvesting, or obtaining the personal information, contact details, or login credentials of other users without their explicit written consent;
  • (i) Engaging in spamming, phishing, scraping, data mining, or any other unauthorized data collection activity on the site;
  • (j) Posting, transmitting, or distributing obscene, pornographic, violent, hateful, or otherwise immoral content;
  • (k) Interfering with, bypassing, or attempting to circumvent any security features, firewalls, or access controls of the website or Service.
Any violation of these prohibited uses may result in the immediate termination of your access to the Service and may subject you to legal action by QZAYS or third parties.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

QZAYS does not guarantee or warrant that the Service will be uninterrupted, secure, error-free, or free of viruses or other malicious code. We do not guarantee that the website will load quickly, or that any technical issues with the site will be resolved immediately.
We do not guarantee or warrant the accuracy, reliability, completeness, or timeliness of any results, information, or content obtained from the use of the Service.
THE SERVICE, INCLUDING ALL WEBSITE CONTENT, PRODUCTS, AND SERVICES OFFERED BY QZAYS, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH NO WARRANTIES OF ANY KIND—EITHER EXPRESS OR IMPLIED. QZAYS EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, QZAYS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES—INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR PERSONAL INJURY—ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF QZAYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE SHALL BE LIMITED TO THE TOTAL AMOUNT YOU PAID TO QZAYS FOR PRODUCTS OR SERVICES IN THE 12 MONTHS PRIOR TO THE CLAIM.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless QZAYS, its owners, directors, employees, contractors, affiliates, partners, and agents (collectively, the “QZAYS Parties”) from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorney’s fees and legal costs) arising out of or in connection with:
  • (a) Your breach or violation of these Terms of Service or any applicable law or regulation;
  • (b) Your use of or access to the Service;
  • (c) Your Submissions to the website;
  • (d) Your violation of the rights of any third party (including intellectual property, privacy, or publicity rights);
  • (e) Any negligence or willful misconduct on your part.
QZAYS reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You shall not settle any claim without the prior written consent of QZAYS.

15. SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the fullest extent permitted by law. The remaining provisions of these Terms shall remain in full force and effect, unmodified and enforceable.

16. TERMINATION

All obligations and provisions of these Terms of Service that by their nature should survive termination (including but not limited to indemnification, limitation of liability, intellectual property rights, and disclaimer of warranties) shall continue in full force and effect after the termination of these Terms.
You may terminate your agreement to these Terms of Service at any time by ceasing all use of the Service and deleting your account (if an account was created).
We may terminate or suspend your access to the Service at any time, in our sole discretion, with or without prior notice, if we believe you have violated these Terms of Service, applicable law, or for any other reason. Upon termination, you shall immediately cease all use of the Service, and you remain liable for all amounts due to QZAYS up to and including the date of termination (including any unpaid orders or fees).

17. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, and any other policies or documents posted on our website and referenced herein, constitute the entire and exclusive agreement between you and QZAYS with respect to the Service. These Terms supersede all prior oral or written agreements, understandings, representations, and warranties between you and QZAYS regarding the Service.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party (QZAYS).

18. GOVERNING LAW

These Terms of Service and any agreement between you and QZAYS arising out of or in connection with the Service shall be governed by and construed in accordance with the laws of the United States of America and the Commonwealth of Kentucky, without regard to its conflict of law principles.

19. CHANGES TO TERMS OF SERVICE

We reserve the right to update, revise, modify, or replace any portion of these Terms of Service at any time, in our sole discretion, by posting the revised Terms on this page of our website. The revised Terms shall take effect immediately upon posting.
It is your responsibility to check this page regularly for changes to the Terms of Service. Your continued use of or access to the Service following the posting of any revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must cease all use of the Service.

20. BILLING TERMS AND CONDITIONS

We reserve the right to refuse, cancel, or adjust any order for any reason, including but not limited to suspected fraud, invalid payment information, incorrect product pricing/availability, or incomplete order details. We may also limit the quantity of products sold per person, household, or order, at our sole discretion.
You agree to provide accurate, complete, and current billing and account information when placing orders and using our payment services (PayPal). You further agree to promptly update all billing information (including linked payment method details and billing address) to ensure that your payments are processed correctly. You authorize us to charge your designated payment method (via PayPal) for all orders placed, plus any applicable shipping fees, taxes, and other charges.
You are solely responsible for all fees charged by your bank or payment provider in connection with your purchases on our website. We shall not be liable for any failed payments due to incorrect payment information, insufficient funds, or other issues with your payment method.

21. CONTACT INFORMATION

If you have any questions, concerns, or inquiries regarding these Terms of Service, our products, our website, or our Service, please contact us using the following details:
  • Email: service@qzays.com
  • Phone: +1 (217) 624-7834
  • Business Hours (Support): Monday–Friday, 9AM–6PM CST