Get In Touch

At QZAYS, your satisfaction is our top priority. Whether you have questions about our roller skates, need help with an order, want to share feedback, or discuss cooperation opportunities, our team is here to assist you with prompt support.

Get In Touch With Us

Choose the most convenient way to reach out—we’re available via email or phone, and we’ll get back to you as soon as possible.
  • Store Name: QZAYS
  • Email Support: service@qzays.com Send us your questions, feedback, or order-related issues, and we’ll reply within 24 business hours.
  • Phone Support: +1 (217) 624-7834 Available during business hours for immediate assistance. Leave a message if we miss your call, and we’ll call you back shortly.
  • Business Hours (Support): Monday–Friday, 9AM–6PM CST

Frequently Asked Questions (FAQs)

Before contacting us, you may find answers to common questions below to save your time:
  • Q: How long will it take to receive a reply to my email? A: We typically respond within 24 business hours. Check your spam folder if no reply after 48 hours.
  • Q: What should I do if I have questions about my order? A: Please include your order number in your email or mention it when calling, and we’ll quickly check your order details and assist you.

Cooperation Inquiries

If you are interested in cooperating with QZAYS (such as wholesale, brand cooperation, etc.), please send your cooperation proposal to service@qzays.com with the subject line “Cooperation Inquiry”, and our cooperation team will contact you shortly.
We value every contact with you and look forward to hearing from you. Thank you for choosing QZAYS!